Question 1

What does a vehicle lockout cost?

Accepted Answer

Get a clear upfront price and confirmed ETA before dispatch. Nothing is dispatched until you have approved both.

Question 2

Are you available 24/7?

Accepted Answer

The request line is open 24/7. Availability and ETA are confirmed before booking, so you always know the arrival window before you commit.

Question 3

Is the quoted price locked in?

Accepted Answer

Yes — the approved price stays locked as long as the location, vehicle, and situation details you provide are accurate.

Question 4

Will you need to verify the vehicle is mine?

Accepted Answer

Yes. Ownership or authority to access the vehicle is verified onsite — for example a photo ID plus registration, insurance, or title. This protects every vehicle owner.

Question 5

How do I pay?

Accepted Answer

Cash, major cards, Apple Pay and contactless, and supported digital payments. A third party may pay remotely once onsite ownership or authority is verified.

Question 6

What if the vehicle cannot be opened?

Accepted Answer

If approved entry methods cannot achieve access, there is no lockout-service charge.

Question 7

What if my keys are locked in the trunk?

Accepted Answer

Describe the situation when you reach out. Trunk access is not guaranteed — whether it can be reached depends on the specific vehicle and situation.

Question 8

What do you not do?

Accepted Answer

Vehicle lockouts only. No residential or commercial lock work, no replacement keys or key programming, no towing, no tire service, no fuel delivery, and no standalone jump starts.

Question 9

A child or pet is locked in the car — what should I do?

Accepted Answer

If a child or pet is in immediate danger, call 911 first. Then send an unlock request so entry can be arranged as quickly as availability allows.

Question 10

Which vehicles can you open?

Accepted Answer

Cars, trucks, SUVs, and vans are commonly serviced. Not every make, model, or locking system can be opened, so share the year, make, model, and color up front so it can be confirmed before dispatch.

Question 11

Where do you serve?

Accepted Answer

Hattiesburg / Oak Grove, Petal / Purvis, and Sumrall / Columbia / Lumberton / Laurel. Availability and ETA are confirmed before booking.

Everything worth asking before you request.

Straight answers before you request

Locked Out? We’ll Get You Back Behind the Wheel.